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Agent Management
Centralize agent onboarding, profiles, locations, status, assignments, activity and performance history across your network.
Built for Mobile Money Super Agents
Manage Your Agent Network With Total Control.
WakalaPro gives Mobile Money Super Agents one powerful platform to manage agents, monitor KPI performance, improve agent servicing, and empower field teams—giving you the visibility and control needed to build a stronger, more productive agent network.
AgentManagement
KPIPerformance
BetterAgent Servicing
Network Overview
Super Agent Dashboard
Active Agents
326
92% network activity
Productive Agents
284
87.1% productivity
KPI Achievement
88.6%
+5.2% this month
Service Issues
12
8 resolved today
Network KPI Performance
Last 7 days
AM
Agent Service Alert3 agents require priority servicing
One platform for your entire mobile money operation
Agent ManagementKPI MonitoringAgent ServicingField TeamsAnalytics
Everything You Need
Manage Performance. Improve Agent Service.
Turn agent network data into action with a centralized platform built for agent management, KPI visibility, proactive servicing and sustainable growth.
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Super Agent KPI Performance
Track targets, productive agents, activity rates, transaction performance and KPI achievement by branch, territory and team.
✓
Agent Servicing
Identify agents needing attention, prioritize service visits, capture issues and follow resolution through to completion.
⌖
Field Team Management
Assign agents to field officers, plan visits, monitor service activity and measure field-team effectiveness.
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Float & Liquidity Visibility
Monitor liquidity indicators and identify agents whose float or cash position may be affecting transaction performance.
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Analytics & Reporting
Analyze active and dormant agents, productivity, transaction trends, service performance and KPI results from one dashboard.
Simple Operations
From Agent Data to Better Field Action
WakalaPro connects agent data, KPI monitoring and field servicing into one workflow so management teams can identify performance gaps and act quickly.
01
Build Your Agent Network
Create agents, branches, territories, field teams and operating locations.
02
Monitor KPIs & Agent Health
Track agent activity, productivity, targets, transaction trends and service needs.
03
Service, Resolve & Improve
Prioritize visits, resolve agent issues and use performance insights to improve the network.
WP
Welcome backWakalaPro
Network KPI Score
88.6%
Updated today
Quick Overview
Agents326
Need Service12
Productive284
Visits46
Recent Activity
↗Agent servicedAgent #A0291Resolved
✓KPI target achievedCentral TerritoryDone
WakalaPro Mobile Apps
Built for Agents & Sales Force in the Field
Extend WakalaPro beyond the management dashboard with dedicated mobile experiences for agents and field sales teams.
MOBILE APP
WakalaPro Agent
Give agents a simple mobile channel to view performance, receive service updates, raise support needs and stay connected with the Super Agent.
✓ View personal KPI performance
✓ Receive alerts & announcements
✓ Request support or servicing
✓ Track service requests
▶GET IT ONGoogle Play
●AVAILABLE ONApp Store
FIELD FORCE APP
WakalaPro Sales Force
Equip sales and field officers with the tools to prioritize agents, manage visits, capture field activity and improve network execution.
✓ Assigned agent portfolio
✓ Visit planning & servicing tasks
✓ Agent KPI & health visibility
✓ Field activity & issue reporting
▶GET IT ONGoogle Play
●AVAILABLE ONApp Store
Built for Growth
Better Agents. Better Service. Stronger Network.
01
Improve Agent Productivity
Identify underperforming and dormant agents early and focus action where it creates the most impact.
02
Improve Agent Servicing
Prioritize field visits and service issues using real performance and agent-health indicators.
03
Monitor KPI Achievement
Measure performance against targets by agent, branch, territory and field team.
04
Strengthen Field Execution
Give field teams clear priorities, assignments and visibility into unresolved agent needs.
Ready to Modernize Your Operations?
Build a Higher-Performing Mobile Money Agent Network.
See how WakalaPro can help you manage agents, monitor Super Agent KPIs, improve field servicing and drive network performance.